Graduating from Classmates.com
Categories: Marketing, Online Advertising, Research
Posted by Daniel Thornton.
Special to Flip The Media from David Evans Ph.D.
Last week it was announced that Classmates.com, once among the best known brands on the web, has been retired. Type it into a browser and you will be redirected to MemoryLane.com, a new brand.
The site is dead. Long live the site.
Some thoughts, without my usual degree of research and annotation…as a social psychologist who learned a lot about how social media should and should not work during my two fascinating years there.
I remember sitting next to participants in usability interviews as they found their city, school, and friends’ names. Their emotion was real when they said, “Wow they’re in here?” referring to either a person or school that had once meant a lot to them. That emotion is critical to the success of an online venture. It’s similar to what game developers have to see in their playtests; what they call “fiero” the Italian word for fist-pumping triumph. For Classmates, it was the flush of time travel, the rush of memories activated. Without that emotion, no social media or gaming venture can succeed. Read more…



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