Flip the Media
At the crossroads of Media, Culture and Technology

Last year, I stumbled into mainstream Internet recognition in Seattle. Actually, I drove into it.

My wife and I got stuck in a terrible storm from Seattle to Tacoma, where we live, and in the boredom of our 10-hour “#snomg” commute I tweeted about everything that came to mind, with little filter. As a result, I flooded the stream on Twitter and gained some very minor celebrity (I mean, levels below even Kathy Griffin) during the event and a few days after.

This year, I had no plans to produce media around the impending storm, but then MCDM colleague Madeline Moy suggested in a Facebook thread that someone parody the “Sh*t Girls Say” meme with “Sh*t Seattle People Say When It Snows.” I found inspiration in it and got started. I filmed for a couple hours after work and dropped the first video that evening on YouTube, just to entertain my Facebook friends.

That first video took off. I thought it’d get 1,000 views at the most, but by the time I woke up the next morning I was well into five-figure views. I had plenty of shots left over, so I edited Part 2 and posted that, too. The two videos received many great comments in 48 hours, so I “replied” to them with Part 3 just earlier today, featuring many of the suggestions viewers provided.

So, how in the hell did this work out so well?

In digital media circles, we often talk about content and distribution models, but we rarely talk about newsworthiness — a more common discussion amongst PR flacks. Even great content — and I think I produced amateur content — needs a reason. To go viral, and I don’t think the “Sh*t Seattle People Say When It Snows” videos have hit that hockey stick growth quite yet, content needs more than a business reason or approval of an inner circle of friends. It has to appeal with reason and context for a broader audience to “get it.”

This year’s snow was my perfect storm, pun intended. I knew that a) people like to talk about the rare snow in Seattle, b) Seattlites have plenty of free time on snow days, and c) everyone likes a good laugh. Madeline’s request reminded me that there was a familiar and popular meme format to leverage.

It has been all Seattle snow jokes since.

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“Facebook and Twitter meets iTunes… It’s a social network all about music,” was how Steve Jobs described Ping during another monster Apple event last week.

He lied between his teeth.

Ping, Apple’s new social networking service, is as much about music as Facebook was about college students circa 2005. Music is the obvious marketing bait given iTunes’ position as a music and entertainment storefront, but Ping is much more about connecting the population of iOS users and introducing them to a preferred network for their preferred devices. Ping introduces Apple’s iTunes customers to that next generation of ecommerce – social commerce. Read more…

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Microsoft today launched Facebook integration for Outlook via a new social plug-in. See the story at Mashable.

What does this mean for you?

Your personal Facebook information and activity will be more closely tied to your business network. Period.

If you are “friends” with someone on Facebook and exchange email with them in Outlook, this plug-in will show that person’s Facebook activity in the Outlook experience. Even if you don’t have this plug-in on Outlook, your information will still appear in Outlook for anyone who has the Outlook plug-in and is your Facebook friend.

I unfortunately cannot provide a screenshot of my business inbox, but I can show you how I see Facebook status updates when I am composing mail to my boss, Kristen. Read more…

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TEDx Seattle FTW

Categories: Events
Posted by Paolo Mottola.

Google Africa project manager Fiona Lee addresses the crowd at TEDx Seattle. Photo by @stephenbrashear for MCDM

I spent all day Friday at the Pacific Science Center at the first-ever TEDx Seattle conference. For those of you unaware of TED, click here or just know that it’s the premier annual event where the world’s geniuses give inspirational, motivational talks about their respective fields.

I didn’t know what to expect at TEDx Seattle. I had only heard of one of the speakers before but despite my not knowing of them in advance, I was FLOORED by the quality and range of stories that they had to share.

Whereas TED brings the best of the world together, TEDx Seattle brought those on path to become the best. It felt like seeing Nirvana in 1989 or Lady Gaga in 2008 (Choose whichever is most relevant for you). You just knew you were seeing people on the brink of (if not already) renown success. Their stories were raw, emotional and inspiring.

While I was impressed throughout the day, I have to highlight five lectures that really stood out for me. I know others will have completely different lists or recall different anecdotes from the same speakers. That’s what makes the TEDx Seattle experience so rich! Read more…

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The Wall Street Journal reports that Google will tomorrow announce more “social” features to Gmail, such as status updates and sharing content. Considering that Gmail is a primary, free email service, this is a really great innovation for consumers. It also threatens dominant, dedicated social networks like Facebook and Twitter unless they too can be integrated into the Gmail social streams. Hopefully they will be.

What about mobile? Currently, Gmail can be accessed by every major mobile platform through IMAP setting, but I think that a social Gmail would require an entirely new application to utilize more rich functionality. This provides Google an opportunity to differentiate Android with a best-in-class social Gmail experience and extend its presence on other phones like Blackberry and iPhone with must-have social Gmail applications — like it has with Google Maps.

At risk will be those computer and mobile applications like TweetDeck and Tweetie that already aggregate social feeds like a social Gmail would, but don’t provide that core email service to complement. Also at risk are mobile check-in applications like Foursquare, which would have a hard time competing with a social Gmail mobile application that has the same GPS functionality and services (maybe without the gaming/novelty component).

Speaking of services, this is where a social Gmail mobile application could really excel. With its recent acquisition of AdMob, Google is ramping up the mobile advertisement services. By drawing from a pool of data drawn from a connected social network, email and search, the ad services could be incredibly targeted and sink the competition.

Social Gmail may be an evolutionary step for the email platform, but it could be revolutionary for Google’s mobile strategy.

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After turning off all site comments on Tuesday, AOL-owned Engadget today flipped the comment switch back on, ending a two-day hiatus resulting from its editors seeing too many comments that were “mean, ugly, pointless, and frankly threatening in some situations.”

Engadget columnist Michael Gartenberg expressed his discontent with the comments that followed his recent iPad editorial in a Tweet: “Amused. Bash me on @Engadget column. Suggest my parents were not married prior to birth, suggest I be fruitful & multiply. enclose your CV.”

With traditional news outlets declining and enthusiast blogs like Engadget on the rise, the implications of closing comments reflect how the stampede of online discourse can sometimes be too much for even mature, full-time blogs to endure. According to Alexa, Engadget today ranks 195 in the nation and 384 in the world for Internet traffic. It recently launched mobile applications for iPhone and Blackberry. It produces its own weekly podcasts and monthly TV shows (Edited per Zack’s comment). This is a full-time media company in all respects and an influential one at that – The AFP wrote a story on Engadget’s comment disabling.

Engadget editor Joshua Topolsky explains why things got out of hand in a Tweet: “I don’t think it’s about the class of the readership, it’s about scale.”

Scale is certainly an issue, but it shouldn’t excuse community behavior. Especially for a technology site like Engadget, you’d think that its die-hard community would be populated by primarily educated (either by trade or academically) and at least civil readers. Surely most are, but what caused Engadget to call “time-out” demonstrates how online media-enabled free speech can unveil the worst in us. Read more…

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photoToday I donated $10 to the American Red Cross to support the catastrophe in Haiti by texting “Haiti” to 90999. It was that simple (See actual screenshot at left).

As of a tweet this morning (Jan. 14), the Red Cross has already raised $3 million dollars through this mobile donation method.

Mobile phones have already been a prominent way of reporting the event, but they also provide a powerful, scalable way to collect the necessary financial support to aid relief efforts.

According to a NY Times article, the texted donations are being handled by a company called mGive, which started the campaign in a joint effort with the State Department and the Red Cross on Jan. 12. The $10 donation I made via mGive will be charged by my carrier, AT&T, which will relay the donation in full to the American Red Cross. mGive typically charges a licensing fee for its software platform, $4 to $1,500 a month, but has removed all fees for this fundraiser.

Unfortunately, CEO Tony Aiello says it typically takes up to 90 days for the charity to receive the donation, but the mGive is trying to expedite the process with carriers to get the money to the Red Cross as soon as possible. So while it feels immediate to make the donation, the impact of the donation is felt long after hitting “Send.” Hopefully this process will continue to improve. Read more…

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The launch and availability of Google’s Nexus One smartphone last week reinvigorated the dialogue about how phone makers are changing the carrier model in the United States.

This is far from true.

Google offered the Nexus at competitive, subsidized prices with contracts with TMobile for $179 (or Verizon and Vodafone soon), and “unlocked” (without carrier contract) for $529. The unlocked offering was a pure marketing play to exploit Apple’s exclusive contract with AT&T, but it’s not unique. Nokia smartphones are also offered unlocked and at high price points in the United States, and every other phone, including the iPhone, is offered at subsidized prices with no contract.

Google didn’t break away from the carrier model, it reinforced it by offering the Nexus One with three carriers off the bat (whereas most phones only launch with one carrier) and selling the unlocked Nexus One at a high price point, driving customers to want to save money upfront with a carrier contract.

What has changed is that the marketing of phones has shifted from carriers to phone makers. Read more…

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